Privacy Policy

This Privacy Policy outlines the collection, utilization, and disclosure of personal information when you access or transact on https://www.pupptik.com (“the Website” or “site”).

Information We Gather Automatically:

As you explore our website, we gather some details about your device and its activity. This includes information like your web browser, IP address, time zone, and any cookies currently installed on your device. Additionally, we track the web pages you visit, products you view, how you arrived at the site, and your interactions with features and content. We call this automatically collected information “Device Information.”

Here’s how we collect Device Information:

Cookies: These are tiny data files stored on your device (sometimes with an anonymous ID). Learn more about cookies and how to disable them at https://www.allaboutcookies.org.
Log Files: These record your activity on our website, including your IP address, browser type, internet provider, the pages you viewed, and timestamps.
Web Beacons/Tags/Pixels: These are tiny electronic files that track your browsing behavior on our website.

Order Information:

When you make a purchase or attempt to purchase something on our website, we collect specific details from you. This includes your name, billing and shipping addresses, payment information (like credit card numbers or IDEAL), email address, and phone number. We call this “Order Information.”

To summarize, “Personal Information” in this policy refers to both Device Information and Order Information.

Using Your Information:

Order Information:

Fulfilling your orders: We use this information to process payments, arrange deliveries, and send you order confirmations and invoices.
Communication: We may use your information to stay in touch with you regarding your orders.
Fraud prevention: We analyze your information to help identify and prevent potential fraudulent activity.
Targeted promotions: Based on your preferences, we might use your information to offer relevant product or service promotions.

Device Information:

Fraud detection: We analyze your IP address and other device data to help prevent fraudulent activity.
Website improvement: We use this information to understand how users navigate our website, optimize its performance, and assess the effectiveness of our marketing campaigns.

Sharing Your Information:

We collaborate with partners to help us deliver the services you expect. Here are some examples:

Website analytics: Google Analytics helps us understand how visitors use our site. Learn more about their privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your information in limited circumstances:

Legal obligations: To comply with laws or respond to legal requests.
Protecting our rights: To protect our property and safety.

Personalized Advertising:

We strive to show you advertisements relevant to your interests. Here’s how it works:

Targeting your preferences: We use your information to show you ads you might find helpful.
Learn more: For more information on how targeted advertising works, visit the Network Advertising Initiative: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Control your experience:

Opt out: You can opt out of targeted advertising from various platforms through these links:
Additional options: Visit the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/.

Do Not Track Signals:

We currently don’t adjust our data collection based on “Do Not Track” signals from your browser.

Your Rights as a European Resident:

If you’re located in Europe, you have specific rights regarding your personal information:

Access: You can request to see the information we hold about you.
Correction/Update: You can ask us to correct or update inaccurate information.
Deletion: You can request that we delete your data under certain circumstances.

To exercise these rights, please contact us using the information below.

Additional Information for European Residents:

We process your information to fulfill contracts with you (e.g., orders) and for legitimate business interests (e.g., website improvement).
Your information may be transferred outside Europe, including to Canada and the United States.

GDPR Privacy:

Legal Basis for Processing Personal Data:

Under GDPR, we process your personal data only when we have a legal basis to do so. This may include:

Consent: You explicitly agree to us processing your data for a specific purpose.
Contractual obligations: We need your data to fulfill a contract with you, like processing your order.
Legal compliance: We must process your data to comply with relevant laws and regulations.
Vital interests: Processing your data is necessary to protect your life or the life of someone else.
Public interest: We process your data for a task in the public interest, with appropriate safeguards.
Legitimate interests: We have a legitimate business interest in processing your data, which doesn’t unduly impact your rights and freedoms.

We’ll always be transparent about the specific legal basis for processing your data and whether it’s a requirement for a contract, legal obligation, or your consent.

Your Rights under GDPR:

We are committed to respecting your data privacy and ensuring you can exercise your rights under GDPR. These include:

Access: You have the right to access and update your personal data we hold. You can often do this directly through your account settings. If not, contact us to help.
Rectification: You can request correction of any inaccurate or incomplete data we have about you.
Objection: You can object to our processing of your data based on our legitimate interests or for direct marketing purposes.
Erasure: You can request deletion of your data when it is no longer necessary for the purpose it was collected.
Data portability: You can request your data in a format transferable to another service provider.
Withdraw consent: You can withdraw your consent to use your data at any time. This may impact certain functionalities of our service.

Exercising Your Rights:

To exercise your rights, please contact us. We may request verification of your identity before responding. We’ll strive to respond promptly to your requests.

Complaints:

You have the right to complain to a data protection authority about our data practices. Find your local data protection authority in the European Economic Area (EEA).

Improvements:

Simpler language: Technical terms are replaced with easier-to-understand alternatives.
Clear structure: Information is categorized logically for better readability.
Active voice: Sentences are rewritten in active voice for improved clarity.
Conciseness: Redundant information is removed.
Actionable links: Provides a link for finding your local data protection authority.
Focus on user benefits: Explains how rights benefit the user directly.
Compliance emphasis: Highlights commitment to GDPR compliance.

Data Retention:

We keep order information on file unless you request deletion.

Changes to This Policy:

We may update this policy to reflect changes in our practices or comply with new regulations.

Third-Party Pixels and Cookies (US Only):

When you visit our website, log in, register, or open an email, certain technologies like cookies and ad beacons might be used by our partners. These technologies help them link your activity on our site with other information they may have about you. We (or our service providers) might then use this information to send you marketing emails. You can opt out of these emails at https://app.retention.com/optout.

Contact Us:

Have questions about our privacy practices? Want to learn more or file a complaint? Contact us:

Email: contact@pupptik.com
Mail: (details provided below)